Privacy Policy: Protecting Your Information | RCM Matter

Privacy Policy

At RCM Matter, we understand the importance of protecting the personal information of our clients and their patients. This Privacy Policy outlines how we collect, use, and protect personal information.

Information Collection

We collect personal information such as names, addresses, email addresses, and phone numbers from our clients and their patients to provide medical billing services. We may also collect financial information, such as credit card details or banking information, to process payments.

Information Use

We only use personal information to help our clients get services from us. We do not sell or share personal information with third parties unless required by law or with the consent of the individual.
We may use personal information to talk to clients and their patients about their accounts or to send newsletters, promotions, or surveys. Clients and patients may opt out of promotional communications at any time.

Data Security

We implement security measures to protect personal information from unauthorized access, disclosure, or alteration. These measures include secure servers, firewalls, and encryption. We also limit access to personal information to authorized employees and contractors who have a need to know.

Data Retention

We retain personal information for as long as necessary to provide medical billing services or to comply with legal obligations. Once personal information is no longer needed, it will be securely deleted or destroyed.

Privacy Rights

Clients and their patients have the right to access, update, and delete personal information. Clients and their patients may also request a copy of their personal information or request that their personal information is transferred to another service provider.

Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will provide notice of any changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we collect, use, or protect personal information, please contact us at